All prices are quoted per person, per treatment unless otherwise specified. A 50% deposit is required to secure and confirm your booking. Full payment is required upfront for groups of 2 or more.
Payments:
We accept cash, EFT, and all major credit and debit cards. For EFT payments, confirmation will only be accepted once the payment has cleared in our bank account. SMS notifications from clients’ banks will not be accepted as proof of payment.
Gift Vouchers:
Gift vouchers are valid for 6 months from the date of issue. They are non-refundable and cannot be exchanged or redeemed for cash under any circumstances.
Cancellation & Late Arrival Policy:
- At Charm of the Goddess Spa, we value your time as well as the time of our staff and other guests. Disruptions such as late arrivals, cancellations, and no-shows can create scheduling conflicts and affect everyone’s experience. We kindly request that you notify us at least 24 hours in advance if you are unable to attend your appointment.
- Please note that appointments cancelled with less than 24 hours’ notice or missed entirely will be charged in full. For late arrivals, your treatment may be shortened to ensure we stay on schedule, and the full treatment fee will still apply.
- We appreciate your understanding and cooperation in helping us maintain a seamless experience for all.
Disclaimer:
The services provided at Charm of the Goddess Spa are not intended as a substitute for medical care. Any information or advice given by our therapists is for educational purposes only and should not be considered diagnostic or prescriptive in nature.
Contact us at {email} for questions related to refunds and returns.
